Conditions

General terms of business for direct sales

- All shipments are made based on our Terms of business.

- All prices are ment ex warehouse Kamen in Euro and include german consumption tax of 19%. Tax free shipping is possible for customers living outside Germany and the European Union.

- All prices are charged based on the pricelists valid on the day of shipping.

- All shipments are made ex warehouse Kamen. Delivery times are given as accurate as possible. Financial compensation because of delivery delays is not possible. All shipping charges are charged to the receiving person. Seperate deliveries based on items´availability are possible and will be charged.

- All new items have a warranty of 2 years, all used items have a warranty of 1 year. In case of technical changes to the models the warranty is no longer valid.

- Temporarly sellouts ex warehouse Kamen or ex warehouse Japan are possible.

- Shipping is done on risk of the receiving person. Special shipments, especially those without receipt, need prior arrangements.

- All invoices must be paid within 14 days after being issued. Payment can be done with bank transmission, C.O.D or credit card (Visa and Mastercard). In case of a first order advance payment is necessary. Money transmissions must be made free of any charges for JapanModelRailways. All shipped items are property of JapanModelRailways until all payment is done.

- Visible defects need immediate information, according to §377f. HGB. In case of defects we have the choice of refund or replacement. Further demants, because of missuse and especially problems resulting from unreported defects, are not possible.

-According to the long-distance retail act you have the right to send back the ordered items within two weeks after receipt of shipment. If the product value is higher than 40 Euro we will pay the charges for the return. Excepted from this act are software products and CD`s, DVD´s and Videos unsealed by you. The right to return items is secured by sending the items on time. As soon as the items arrive you will receive the invoiced amount back.

- German laws apply. Arrangements for terms varying from the above mentioned ones need written confirmation.

-The Information related to your data privacy can be found here.